Contact Information:

Anne Koplik Designs                             Phone:  845-279-8244            
173 Main Street                                                   Fax:  845-279-7998
Brewster, NY 10509                                     E-mail:  info@annekoplik.com
 

Wholesale Ordering Information:  

• No special orders or personal orders will be taken. Thus, all orders will be subject to factory approval.

• All initial orders must be a minimum of $150.00 USD and will be shipped with payment by credit card, money order, or COD only. We require a federal I.D. number to be on file before shipping.

• Minimum reorder is $100.00 USD. Any reorder under $100.00 USD will be charged a $10.00 handling fee.

• Any items that come damaged or missing from your shipment must be reported within 5 business days. The damaged items will be repaired and returned. No credits will be issued.

• All repairs sent to us must have a return authorization number or they will be refused. There will be a minimum charge of $3.25 + shipping.

• For those established accounts that have terms, our terms are NET 30 days from INVOICE DATE. No merchandise will be shipped to accounts with invoices over 45 days or if the customer's credit limit is reached. Accounts 90 days past due will be automatically placed on a COD or Money Order only basis and sent for collection. If a check is returned for insufficient funds, the company will be notified and a $25.00 service fee will be charged to the account. The account will be placed on a COD or Money Order only basis.

• Since all items ordered from this site are discontinued, if the order is not filled, it means the item is "Sold Out", thus the item will not be backordered.  Instead it will be purged from your order.

Retail Ordering Information:  

• We Ship Anywhere!

• We accept the following credit cards only:  VISA, MasterCard, American Express.

• We guarantee to ship all in-stock items within 3 business days (usually we ship within 1 business day). We will inform you by e-mail or phone of any out-of-stock or discontinued items. You will only be charged for items that are sent.  Orders will be on a "first-come, first-serve" basis.  We will attempt to keep the site as updated as possible.  In the event that we inform you that we are "Sold Out" on an item you have chosen, please chose something else.
  
  Shipping Charges:

Business Policies for Wholesale Customers

Terms and Conditions:  

1. The order embodies all terms and conditions of the sale and no agreements or understandings of any nature will be recognized except as written into this order.
2. Seller shall not be liable for any delay in the delivery or shipment of merchandise or for any damage suffered by Buyer by reason of such delay, when such delay is directly or indirectly caused by or in any manner arises from fires, floods, accidents, riots, mobilization, war, rebellion, revolutions, blockades, hostilities, governmental regulations, requirements, other difficulties, shortages of labor, fuel, materials, supplies or power, or any other cause or causes (whether or not similar in nature to any, of these hereinbefore specified beyond seller's control). Seller agreeing to make and buyer to accept deliveries whenever such causes have been remedied.
3. We sell F.O.B. our factory, NY unless otherwise stated. This means delivery is not made by us, Any problems or claims due to shipping must be promptly reported to the Seller. The seller is not responsible in any way for any damages suffered by the Buyer for problems incurred by the shipping company.
4. Shipping dates specified herein are approximate only and are not guaranteed by the seller.
5. Due to differences of fine materials, exact matching can not be guaranteed and same may vary.
6. Due to chemical differences, shadings may vary slightly from samples.
7. No merchandise is to be returned without receiving a Return Authorization Number (RAS) from us. Goods sent to our office or factory without the proper RA# displayed clearly on the outside of the return package will be refused and no claim will be allowed nor credit given for such merchandise.
8. Returns for credit are subject to our current return policy, subject to change, as published in our current product literature.
9. No claims of any kind will be considered or allowed unless notice is given by the seller, in writin& not more than 7 days after receipt of merchandise. No claims of any amount may be deducted from invoices they must be submitted separately.
10. Any merchandise that is not a current standard item, but is made up specially for the Buyer must be approved by the factory and upon approval is not subject to cancellation, changes, or return and will be shipped as near to date as possible, otherwise, when completed is not subject to deferment of shipment by purchaser.
11. Each shipment is considered a separate sale. Terms of payment are essential and if any default herein made by buyer, or if responsibility of the buyer shall at any time become impaired or unsatisfactory to Seller, Seller has the right to terminate this contract without notice, or to defer or cancel further shipments hereunder until past due payments are received and satisfactory assurances of Buyer's financial responsibility are received by Seller. The seller reserves the right to charge interest on any outstanding balance after 3D days at the rate of 1 4c% per month (18% per annual). If the seller resorts to collection by means of arbitration or legal action, buyer will be responsible for all costs, including reasonable attorney ties.
12. Orders are shipped Net 30 only for those customers who have approved terms. A credit sheet which lists at least S credit references must be submitted with the order for those customers who do not have approved terms if they want to apply for terms. Orders requesting Net 30 terms without submitting credit information will be sent COD. Buyer understands and accepts when requesting Net 30 terms that their requested ship date can be delayed while waiting for Net 3D approval
13. Unless shipping instructions are furnished, we ship by the best means, at our discretion. Buyer understands and agrees to pay for all charges associated with shipping the order. This includes, but is not limited to: shipping charge, insurance, COD charge (if applicable).
14. Seller does not guarantee that the order will be sent complete unless buyer specifies this on front of the order. Any item(s) that must be backordered will be sent when available. Buyer understands this and agrees to accept backorder unless otherwise specified on front of order. COD customers will be charged the COD charge for all backorder shipments.
15. This contract shall be construed according to the laws of the State of New York
16. Seller maintains the absolute option and discretion to submit any claim or dispute to binding arbitration through the American Arbitration Association in the State of New York
17. The parties agree that the venue for any legal action or any matter referred to arbitration shall be in the County of Putnam, State of N.Y.